TRIPP
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Terms of Service

Last updated: October 16, 2026

Effective date: October 16, 2026. These terms are an agreement between you and TRIPP ("we", "us") for using trippbooking.com and our app. By creating an account or making a reservation, you agree to them. Please also read our Privacy Policy.

1. What TRIPP is

TRIPP is a booking platform that connects you with independent activity operators. We help you find, plan and reserve activities and complete paperwork online. We don't run the activities. Each operator is an independent business and is solely responsible for its activity, staff, equipment, safety, licences, insurance and the accuracy of its listing.

2. Your account

  • You must be at least 18 to create an account or make a booking.
  • Provide accurate information — including the names and ages of everyone in your group — and keep it up to date.
  • You're responsible for activity on your account. Keep your sign-in details private.

3. Waivers and electronic signatures

Many operators require a waiver or acknowledgment before you participate. When you sign in TRIPP, you agree that your electronic signature has the same effect as a handwritten one. A signed waiver is a legally binding agreement between you (and anyone you sign for) and the operator, not TRIPP. If you sign for a minor, you confirm you are their parent or legal guardian with authority to do so. Read every waiver carefully before signing.

4. Bookings, changes and cancellations

A reservation is a contract with the operator. Cancellations, changes, no-shows, weather calls and refunds follow the operator's policy shown on the listing or booking. Operators may cancel for safety or other reasons; if they do, they'll offer a refund or alternative as their policy describes.

5. Payment

Right now most activities are reserved online and paid on-site directly to the operator. When online payment becomes available, payments will be processed by our payment provider, and prices, taxes and fees will be shown before you confirm. Promotional discounts and points have no cash value and may change or expire.

6. Assumption of risk

Outdoor, water, animal, motorised and adventure activities carry inherent risks, including injury or property damage. You choose to take part voluntarily, are responsible for deciding whether an activity suits you and your group's health, ability and age, and must follow the operator's safety instructions. To the extent allowed by law, you accept these risks.

7. Things you must not do

  • Make fake, fraudulent or speculative bookings, or sign for someone without authority.
  • Post content that is false, misleading, offensive, or that you don't have the right to share — including photos that aren't really from the activity.
  • Harass operators, staff or other users.
  • Scrape, reverse-engineer, overload or interfere with the service, or use it for anything illegal.

8. Your content

You keep ownership of photos and reviews you post. You give us a non-exclusive, royalty-free licence to display them in TRIPP and in our marketing. We may remove content that breaks these terms.

9. Suspension and termination

You can close your account at any time by emailing support@trippbooking.com. We may suspend or end accounts that break these terms or put others at risk. Existing bookings remain subject to the operator's policy.

10. Disclaimers and limitation of liability

TRIPP is provided "as is". We don't guarantee listings, availability or any operator's performance. To the fullest extent allowed by law, TRIPP is not liable for injuries, losses or damages arising from an activity or from an operator's acts or omissions, nor for indirect or consequential damages. Our total liability to you for any claim related to the service is limited to the greater of the fees you paid TRIPP in the 12 months before the claim or $100. Some places don't allow these limits, so they may not fully apply to you.

11. Governing law

These terms are governed by the laws of the State of [State], without regard to conflict-of-law rules. Disputes will be resolved in the courts located in [County, State], unless applicable law requires otherwise.

12. Changes to these terms

We may update these terms. We'll change the "Last updated" date and, for significant changes, notify you in the app or by email. Continuing to use TRIPP after changes take effect means you accept them.

13. Contact

Questions? Email support@trippbooking.com.